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Frequently Asked Questions

Below are some of are common questions about orders

Our jewelry pieces are crafted from high-quality materials such as stainless steel, sterling silver, and 18K gold plating — designed for long-lasting shine and durability.

All our products are tarnish-resistant and tested for everyday wear. To maintain their shine, we recommend keeping them away from water, perfume, and harsh chemicals.

Yes! We offer worldwide shipping to most countries. Shipping times may vary depending on your location.

Orders are usually processed within 2–5 business days, and delivery takes 7–15 business days, depending on your location. Tracking details will be emailed once your order ships.

Yes, we offer a 14-day return and exchange policy on all unworn items. Simply contact our support team within 14 days of delivery for assistance.

Absolutely. Our pieces are nickel-free and hypoallergenic, making them safe and comfortable for everyday wear.

Once your order is shipped, you’ll receive a confirmation email with a tracking number and link. You can check your order status anytime.

We accept all major credit and debit cards, PayPal, and secure checkout options supported by Shopify Payments.

Yes, we often run seasonal discounts and special offers. Subscribe to our newsletter or follow us on social media to stay updated.

We partner with trusted global suppliers to deliver premium jewelry directly to you. This allows us to offer high-quality, trending designs at affordable prices — without holding excess inventory.