Frequently Asked Questions
1. What materials are your jewelry made of?
Our jewelry pieces are crafted from high-quality materials such as stainless steel, sterling silver, and 18K gold plating — designed for long-lasting shine and durability.
2. Will the jewelry tarnish or fade over time?
All our products are tarnish-resistant and tested for everyday wear. To maintain their shine, we recommend keeping them away from water, perfume, and harsh chemicals.
3. Do you ship worldwide?
Yes! We offer worldwide shipping to most countries. Shipping times may vary depending on your location.
4. How long will it take to receive my order?
Orders are usually processed within 2–5 business days, and delivery takes 7–15 business days, depending on your location. Tracking details will be emailed once your order ships.
5. Can I return or exchange my jewelry?
Yes, we offer a 14-day return and exchange policy on all unworn items. Simply contact our support team within 14 days of delivery for assistance.
6. Is your jewelry safe for sensitive skin?
Absolutely. Our pieces are nickel-free and hypoallergenic, making them safe and comfortable for everyday wear.
7. How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number and link. You can check your order status anytime.
8. What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and secure checkout options supported by Shopify Payments.
9. Do you offer discounts or promotions?
Yes, we often run seasonal discounts and special offers. Subscribe to our newsletter or follow us on social media to stay updated.
10. How does your dropshipping model work?
We partner with trusted global suppliers to deliver premium jewelry directly to you. This allows us to offer high-quality, trending designs at affordable prices — without holding excess inventory.